Head of maintenance and new features concerning online 3D design tool (though Idearoom)
Lead or major contributor to special projects of a sensitive matter passed down from upper management.
Provide support to independently owned dealerships guiding them through the sales process.
Communicate with other internal departments to relay up-to-date information to Dealerships in regards to where mutual customers are in the installation process.
Offer solutions to issues that are relayed to me from independent dealerships, or directing them to the appropriate department head if they cannot be resolved directly.
Delivered technical and operational support to dealership partners, fostering strong business relationships.
Spearheaded dealer onboarding processes, including tax system integration, Mailchimp setup, and 3D sales software implementation.
Maintained detailed records of dealer participation, demonstration units, and tax documentation, enhancing compliance and efficiency.
Played a pivotal role in improving communication strategies, ensuring dealers received timely updates and resources.
Designed and customized advertisements for local newspapers, meeting strict deadlines and client expectations.
Managed pagination for daily and special edition publications, balancing editorial content with advertising space to create visually appealing layouts.
Handled customer transactions, including cash, credit card, and mobile payments.
Provided excellent customer service and maintained a positive customer experience.
Worked in a fast-paced environment and handled multiple tasks simultaneously.
Responsible for ensuring the cleanliness level of my station is up to food safety standards.
Preparation and observation of heated ready to eat items, as well as disposal of the items that fall out of the standards set for food safety.